Privacy Policy

At Flagshirt365, we respect your privacy and are committed to being transparent about how we collect, use, store, and share your personal information. This Privacy Policy describes how Flagshirt365 (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, make a purchase, use our services, or otherwise communicate with us.

In this Privacy Policy, “you” and “your” refer to any visitor, customer, or other individual whose personal information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully before using our website or services. By accessing or using the website or any of our services, you acknowledge that you understand and accept the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • The Flagshirt365 website
  • Any pages, features, products, services, content, or tools operated by Flagshirt365
  • Customer support, email subscriptions, advertising, marketing, and other communications related to our website and services

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal obligations, or internal procedures.

When we do, we will post the revised version on our website and update the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed of any updates.

Your continued use of our website or services after an updated Privacy Policy is posted means you accept those changes.

3. Personal Information We Collect

We collect personal information in order to operate our website, process orders, support our customers, improve the shopping experience, and carry out other legitimate business functions related to our services.

3.1. Information You Provide Directly

When you place an order, create an account, subscribe to our emails, submit a form, contact customer service, or otherwise interact with us, you may provide information such as:

    • Full name
    • Email address
    • Phone number
    • Billing address
    • Shipping address
    • Payment confirmation details
    • Order history
    • Messages, requests, or support communications
    • Product preferences or other information you voluntarily share with us

You may choose not to provide certain information, but doing so may limit your ability to use some features, offers, or services on our website.

3.2. Information Collected Through Your Use of the Website

When you visit our website, we may automatically collect certain information to help the website function properly and to understand how users interact with it. This information may include:

    • IP address
    • Device type
    • Browser type
    • Operating system
    • Network connection information
    • Browsing behavior on our website
    • Search history, viewed products, and click activity
    • Timestamps and pages visitedShopping cart activity or abandoned checkout information

This information may be collected through cookies, pixels, tags, web beacons, or similar technologies.

3.3. Information from Third Parties

We may receive additional information from third parties who support our business operations, including but not limited to:

    • Shopify or related ecommerce platforms
    • Payment processors
    • Shipping carriers
    • Data analytics providers
    • Advertising and marketing platforms
    • Fraud prevention providers
    • Customer support service providers

For example, we may receive updated shipping address information from carriers to improve delivery accuracy, or payment confirmation data from payment processors to complete your order.

4. How We Use Your Personal Information

We use your personal information for the following purposes:

4.1. To Provide Products and Services

    • Process orders
    • Confirm payments
    • Prepare, fulfill, and deliver orders
    • Send order status updates
    • Handle returns, refunds, or after-sale support
    • Manage customer accounts where applicable

4.2. To Provide Customer Support

    • Respond to questions, complaints, or support requests
    • Resolve issues related to orders, payments, or shipping
    • Improve the quality of our customer service

4.3. To Personalize Your Shopping Experience

    • Recommend relevant products or content
    • Show offers, promotions, or content based on your interests
    • Improve the design and usability of our website

4.4. For Marketing and Communications

    • Send marketing emails, newsletters, promotions, or special offers
    • Send abandoned cart reminders or checkout follow-ups
    • Measure the performance of advertising and marketing campaigns
    • Improve the relevance of content shown on our website, emails, or third-party advertising platforms

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those emails.

4.5. For Security and Fraud Prevention

    • Detect and prevent fraudulent activity
    • Protect customer accounts, transactions, and our systems
    • Verify information when necessary
    • Investigate unauthorized or suspicious activity

4.6. To Comply with Legal Obligations and Internal Requirements

    • Fulfill legal and regulatory obligation
    • Resolve disputes
    • Enforce our Terms of Service
    • Maintain records for accounting, tax, or auditing purposes
    • Protect the rights, property, or safety of Flagshirt365, our customers, and other parties

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to recognize your browser or device, remember your preferences, maintain your shopping cart, analyze website activity, and improve performance.

Cookies may help us:

  • Remember login details or shopping cart contents
  • Analyze traffic and user behavior
  • Display more relevant content or advertisements
  • Support cart reminder features and marketing campaigns

Most browsers accept cookies by default. You may choose to disable or delete cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. How We Share Personal Information

We do not sell your personal information for money.

However, in certain situations, we may share your personal information with the following parties for legitimate business and operational purposes:

6.1. Service Providers

We may share information with third-party service providers that perform services on our behalf, such as:

    • Payment processing
    • Shipping and order fulfillment
    • Data storage
    • Data analytics
    • Email and SMS communications
    • Customer support
    • Website infrastructure and technical services
    • Security and fraud prevention

These providers are permitted to use your personal information only as necessary to perform services for us.

6.2. Marketing and Advertising Partners

We may share certain data with advertising or marketing partners in order to:

    • Measure advertising effectiveness
    • Retarget interested customers
    • Display personalized advertisements

Any such sharing is conducted in accordance with applicable law and the applicable terms of the platforms involved.

6.3. Legal and Business Transfers

We may disclose personal information where necessary to:

    • Comply with legal requirements, court orders, or lawful requests
    • Protect the rights, property, or safety of Flagshirt365, our customers, or others
    • Facilitate a merger, acquisition, restructuring, sale of assets, or other business transaction

7. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. Once you leave the Flagshirt365 website, we are not responsible for the content, privacy practices, or data handling of those third-party sites.

We encourage you to review the privacy policies of any third-party websites before providing personal information.

8. Data Security

We implement reasonable and appropriate safeguards to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.

These measures may include:

  • Encryption of data in transit
  • Secure payment processing
  • Restricted access to sensitive information
  • Appropriate technical and organizational safeguards

However, no method of transmission over the internet or electronic storage system is completely secure. As a result, we cannot guarantee absolute security.

If you create an account on our website, you are responsible for maintaining the confidentiality of your username, password, and account access information.

9. Data Retention

We retain your personal information for as long as necessary to:

  • Provide products and services
  • Maintain your account and order history
  • Comply with legal obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce our policies and agreements

When personal information is no longer needed for these purposes, we will delete, anonymize, or retain it only as required by applicable law.

10. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

  • The right to request access to your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to request restriction of or object to certain processing
  • The right to withdraw consent for marketing communications
  • The right to receive a copy of your data in certain circumstances

You may also:

  • Unsubscribe from marketing emails using the link in the email
  • Opt out of SMS marketing by following the instructions in the message
  • Control cookies through your browser settings

We will not discriminate against you for exercising your privacy rights.

To protect your information, we may need to verify your identity before processing certain requests.

11. Children’s Privacy

The Flagshirt365 website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can review and delete such information if appropriate.

12. International Users

If you access our website from outside the country where our systems or service providers are located, please note that your personal information may be transferred to, stored, and processed in another country.

Where we transfer data internationally, we will take appropriate steps to ensure that your information remains protected in accordance with applicable data protection laws.

13. Complaints

If you have any concerns or complaints about how we handle your personal information, please contact us using the details below. We will make reasonable efforts to respond promptly.

If you are not satisfied with our response, and applicable law allows it, you may have the right to lodge a complaint with your local data protection authority.

14. Contact Information

If you have any questions about this Privacy Policy or would like to exercise your rights regarding your personal information, please contact us at:

FLAGSHIRT365 (U.S. Company)

  • US Office: 1500 N Grant St Ste N Denver CO 80203 USA
  • Email support: support@flagshirt365.com
  • Phone number: +1(325)2669227
  • Support Time: Mon to Sat, 7am to 5pm